| Article: vtkb1537.htm |
| Difficulty: Easy |
| Time to Complete (minutes): 10 |
| Last Updated: Mar 26, 2008 |
Question:
The custom Microsoft Management Console (MMC) icon for the Central Services domain that was sent to me does not work. How can I fix this?
Answer:
Important:
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You must perform these steps from a computer that belongs to the Virginia Tech Active Directory.
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In order to complete these steps, you must log on to Windows with your Hokies ID and password.
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Remove the .vt extension from the file that was sent to you.
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Open My Computer.
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In Windows XP: From the Start menu, select My Computer.
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In Windows 2000: On your desktop, double-click the My Computer icon.
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From the Tools menu, select Folder Options.
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Select the View tab.
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In the Advanced Settings list, clear the Hide Extensions for Known File Types check box.
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Click OK.
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Right-click the MMC icon on your desktop, and select Rename.
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From the existing file name, delete the ".vt" extension.
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Press the Enter key.
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To confirm the deletion, click the Yes button.
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Download the Windows Administrative Tools Package.
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For Windows XP Service Pack 1 or higher and Windows 2003:
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Download the Windows 2003 Service Pack 1 Admin Pack (http://download.microsoft.com/download/6/8/1/681c9ba7-380f-4756-ac85-a3323437e6c3/WindowsServer2003-KB304718-AdministrationToolsPack.exe)
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Save the file to your desktop.
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For Windows 2000:
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Download the Windows 2000 Admin Pack (http://computing.vt.edu/software_and_hardware/windows/w2kadmin/adminpak.msi).
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Save the file to your desktop.
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Double-click the adminpak.msi icon on your desktop.
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Click Next.
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If you receive a prompt telling you that you have an older version of the file, cancel the installation, uninstall the previous version through Add/Remove programs, the restart the installation of the latest versions.
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Click Finish.
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If you receive the following when trying to run your MMC: Error: "MMC cannont open the file \.msc. This may be because the file does not exist, is not an MMC console, or was created by a later version of MMC. This may also be because you do not have sufficient access rights to the file." you need to upgrade your MMC to the latest version.
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Download the most recent Microsoft Management Console.
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Windows XP (http://www.microsoft.com/downloads/details.aspx?familyid=61FC1C66-06F2-463C-82A2-CF20902FFAE0&displaylang=en).
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Windows 2003 (http://www.microsoft.com/downloads/details.aspx?FamilyID=4c84f80b-908d-4b5d-8aa8-27b962566d9f&DisplayLang=en).
If you continue to have problems, send an e-mail message to centralservices@vt.edu.