Configuring Outlook 2002/2003 to Connect to the VT Mail Server

Article: vtkb2082.htm

Difficulty: Easy

Time to Complete (minutes): 10

Last Updated: Aug 31, 2007

Question:

How do I configure Outlook 2002/2003 to connect to the VT Mail server?

Answer:

Notes:

Important: If you are using Windows 2000, you must install Service Pack 3 in order to make Outlook work properly. You can install Service Pack 3 from the Windows Update Web site. For instructions on installing Service Pack 3, go to Manually Running Windows Update in Windows 2000/XP (http://www.answers.vt.edu/ask4help/desktop/vtkb1857.htm).
If you are checking multiple accounts with Outlook 2002, by default all of your incoming e-mail from all of the accounts will arrive in the same Inbox. If you want your VT Mail messages to go to a separate Inbox, set up a new profile for the new account. For instructions, refer to Adding Profiles in Outlook 2002 (http://www.answers.vt.edu/ask4help/email/vtkb1432.htm).

To configure Outlook 2002/2003 to connect to the VT Mail server:

Start Outlook.
Start the E-mail Accounts Wizard.
- If you have not previously configured an e-mail account, the configuration wizard will start automatically. If so:
  1. Click Next.
  2. Select the Yes option.
- If the wizard does not start automatically:
  1. From the Tools menu, select E-mail Accounts.
  2. Select the Add a New E-mail Account option.
  3. Click Next.
Select the POP3 option.
Click Next.
In the Your Name text box, type your name as you want it to appear in messages you send.
In the E-mail Address text box, type: [Your PID]@vt.edu
Note: Replace [Your PID] with your PID.
In the Incoming Mail Server (POP3) text box, type: pop.vt.edu
In the Outgoing Mail Server (SMTP) text box, type: auth.smtp.vt.edu
In the User Name text box, type your PID.
Clear the Remember Password check box.
Important: Clearing the Remember Password check box means you will be prompted to enter your password when checking mail in Outlook Express. This is recommended for security reasons.
Click the More Settings button.
Select the Outgoing Server tab.
Place a check in the My outgoing server (SMTP) requires authentication box.
Check to make sure the Use same settings as my incoming mail server is checked.
Click OK.
Select the Advanced tab.
Enable SSL.
- In Outlook 2003:
  - Under Incoming Server, place a check in the This Server Requires an Encrypted Connection (SSL) check box. The port should change to 995 (default is 110).
  - Under Outgoing Server, place a check in the This Server Requires an Encrypted Connection (SSL) and change the port to 465 (the default is 25).
- In Outlook 2002:
  - Under Incoming Server, place a check in the The Server Requires a Secure Connection (SSL) check box. The port should change to 995 (default is 110).
  - Under Outgoing Server, place a check in the The Server Requires a Secure Connection (SSL) check box and change the port to 465 (the default is 25).
Click OK.
Click Next.
Click Finish.

Note: If you are experiencing problems setting up your account or checking your e-mail, refer to Common VT Mail Problems (http://www.computing.vt.edu/email_and_calendaring/vt_mail/commonproblems.html).