Question:

Answer:

To download and install Symantec AntiVirus 10.2:

1. Go to the Symantec AntiVirus Downloads page (http://www.antivirus.vt.edu/download/).
   Important: This Symantec AntiVirus download is available at no charge for current Virginia Tech students, faculty, staff, and retirees only.

2. Download the Symantec installer.
   • In Safari:
     1. In the Name text box, type your Virginia Tech PID.
     2. In the Password text box, type your PID password.
     3. Click the Log In button.
     4. Under Macintosh, click the new Download link.
   • In Firefox/Netscape:
     1. In the User Name text box, type your Virginia Tech PID.
     2. In the Password text box, type your PID password.
     3. Click OK.
     4. Under Macintosh, click the new Download link.
     5. Click Save File.
     6. Save the installer to your desktop.
     7. On your desktop, double-click the vtsav102.dmg icon.
   • In Internet Explorer:
     1. Press and hold the Control key, click the new Download link, and then select Download Link to Disk.
     2. Save the installer to your desktop.
     3. In the User ID text box, type your Virginia Tech PID.
     4. In the Password text box, type your PID password.
     5. Click OK.
     6. On your desktop, double-click the vtsav102.dmg icon.
3. Double-click the Symantec AntiVirus Installer icon.
4. Click the Continue button.
5. In the Important Information window, click the Continue button.
6. In the Software License Agreement window, click the Continue button.
7. Click the Agree button.
8. Select where you want to install Symantec AntiVirus.
9. Click the Continue button.
10. Click the Install or the Upgrade button.
11. An authenticate window will open. In the Name text box, type the name of an account on your computer that holds administrator privileges.
    Note: If you are unsure about these instructions, or if you do not have an account with computer administrator privileges, contact your computer's manufacturer, your departmental network liaison, or contact 4Help by using the Help Request Form (http://4help.vt.edu/) or by calling (540) 231-HELP (4357).

12. In the Password or Phrase text box, type your password.
13. Click OK.
14. Click the Continue Installation button.
15. Click the Logout button. Your computer will restart.
    Notes:

    • After the restart, if you receive a "Norton AutoProtect" error message, click OK. The error will fix itself when you run LiveUpdate again.
    • If you receive a "SymEvent.kext" error message, click the Don't Use button. The error will fix itself when you run LiveUpdate again.

16. From the Go menu, select Applications.
17. Double-click the Symantec AntiVirus icon.
18. Click the LiveUpdate button.
19. Click the Update Everything Now button. Your computer will download any available updates.
20. Click OK.
21. Click the Symantec Scheduler button.
22. Click the New button.
23. Click the AntiVirus Scan button.
24. In the Enter a Name for the Task text box, type a name for the scan.
25. Click the Browse button.
26. Select your hard drive.
27. Click the Select button.
28. From the Set a Frequency drop-down list, select Daily.
29. In the Set the Time text box, type a time of day you know your computer will be running.
30. Click the Save button.
31. Close the Symantec Scheduler window.
32. From the LiveUpdate menu, select Quit LiveUpdate.
33. From the Symantec AntiVirus menu, select Quit Symantec AntiVirus.
34. Close the Applications window.